Terms + Conditions


Privacy Policy

Your privacy is important to us. We do not share your private information with third parties. The information we collect and how it is used is outlined below:

The information we collect: We collect only information that you voluntarily provide us as part of the communication process. This information includes, your name, address, phone number and email address.

How is this information used: We use the information that you provide us to process your order, to contact you if there are questions regarding your order and to notify you with information concerning your order status. We may contact you via email or direct mail in the future to notify you about special offers and new products or services.

Masterpiece respects your privacy and is committed to protecting it. If you have any questions concerning our privacy policy please contact masterpiece@gmail.com

All personal information is used for Masterpiece purposes only and is stored on our computer with enhanced security for your protection. Your privacy is also kept safe only for the purpose for which it was obtained – NEVER SHARED. If purchasing online, all information is encrypted and securely held. We’re online shoppers too, so we understand how important security and privacy are to our own customers.

Masterpiece is compliant with all PCI compliance rules. Your credit card data is not saved on our computers, but is transmitted on an encrypted secure environment.


Cancellation Policy

Deposits required for an art pARTy are non-refundable if it is cancelled less than 4 weeks in advance of party date.

If party is canceled before 4 weeks, a credit will be placed on file for one year. If your party needs to be canceled due to inclement weather or a sick birthday child, we will do our best to reschedule your party to a new date and time and your deposit will be applied to your new party date.